Refund policy

If an item has not been delivered, a refund can be obtained. When delivered, we will reimburse the amount paid minus the shipping and wrapping costs. Please note that card payment amounts will be reimbursed to their account within 45 days. Refunds will be done only through the original mode of payment.

Furthermore, if the item contains fresh food or flowers and has already been shipped to the customer, it cannot be returned for a refund. This policy is in place to ensure the freshness of the flowers and due to the possibility that they contain food.